FAQs

Can I open a Kenabuy Account?

Yes, anyone can open a customer account on Kenabuy here. This account will make shopping a lot easier for you both now and in the future.

How do I search for Products?

Put a keyword into the search box and all products relevant to your search will be displayed after you click on the ‘search’ icon. Searches work best when you use all or part of the name of the product you are looking for. You can select the category for a more specific search.

Can’t Find the Product I’m Looking For?

We try to stock our online inventory with as many products, but we can’t possibly stock everything. If you can’t find an electronic product that you’re looking form, simply send us a quick email via the ‘Contact Us’ page, we’ll simply find it for you and get back to you with a quote within the same business day.

Can I Partner With You?

If you think you can partner with us in a mutually beneficial way, send us an email via the ‘Contact Us’ page. We’ll consider your request and get back to you ASAP.

How Can I Create a Vendor Account?

Create an an account as an electronics vendor, navigate to http://kenabuy.co.ke/my-account/.  Click the ‘Sign Up As a Seller‘ radio button and fill in the form fields. Click Submit.

What’s the Difference Between Kenabuy and All the Other Websites Advertising on TV?

Kenabuy is a Kenyan born solution for Kenyan customers. We are not a jack of all trades, but rather specialize in solely electronics. This way, we understand your needs better, and serve you better.

I Have Questions

If you still have questions, call us via 0720016698 or shoot us an email via our ‘Contact Us’ page.

 

 

Dear Customers - we are reorganizing our online operations and aren't fulfilling on online orders right now - we will resume shortly! Dismiss